Extreme VAC Services for Inmate Phone Call

Tuesday, February 21, 2012

By Elmer Richardson


VAC or Value Added Communications Inc., offers inmate calls with its cutting edge call technology, in order that inmates of correctional institutions can remain in touch with their loved ones. They have a very high quality networking and telecommunication solutions for inmate calls.

VAC brings the Focus 100 program which is fully automatic and the inmate calls solutions are ideally suited for large facilities. This service features a voice prompt aiding both the called party and the inmate, without any risky intervention by a live operator. Both English and Spanish prompts are offered for easy understanding of all inmates. The PIN records the inmate's name and this recorded information is played for all calls. This will eliminate the possibility of passing messages at the time of name recording window.

The system provides all details such as the name of the inmate, the type of call, the charge, and jail name and so on and the called party can accept or reject all calls. If there is any monitoring or recording, this information is also sent to the called party.

No security concerns of the jail are compromised, as the VAC inmate calls have all safety features like search capabilities, special reporting and also recording of calls. They also provide ID controls wherein it is possible to give some incentive for the good behavior of the inmate and conversely to give penalty for bad behavior. The jail can have greater revenue, as these calls can be made where previously they were barred from being billed.

VAC inmate calls also provide a feature which protects access by a password. It is possible to get all details of the recorded calls and other details of the numbers called, by the jail authorities. The playback section of the VAC inmate calls makes it possible to mark any particular part of a conversation. They also have a notes function which can be used for adding to the recording file. They also provide an attorney privilege feature, whereby the inmate can make calls to his attorney and remains protected as it is prevented from recording such inmate calls.




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